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A Healthier You

How DHIN is bringing Delawareans closer to their health information


by Dave McGurgan and Stacey Schiller

In 1787, Delaware was the first state of 13 states to ratify the U.S. Constitution — hence the nickname, The First State. Delaware is also home to the first statewide health information exchange (HIE), Delaware Health Information Network, also known as DHIN.

Much of DHIN’s work occurs behind-the-scenes, facilitating the annual delivery of more than 14 million clinical results between doctors, hospitals, and laboratories, and providing better communication for better healthcare in Delaware and beyond.

In recent years, DHIN has sought to innovate in the consumer space, providing tools that help Delawareans manage and engage with their healthcare.

At the cornerstone of DHIN’s tools is Health Check Connect, a free personal health record that allows access to much of the same information that their medical caregivers see.

Using DHIN’s secure portal, individuals can view test results, imaging studies and doctors’ notes (as available), and contribute their information such as prescriptions, vital statistics, and data from personal health trackers.

Health Check Alert is a free mobile messaging service that alerts individuals when their medical records have been accessed or when a medical result is available.

“With health records selling on the black market for reportedly up to fifty times more than financial information, Health Check Alert offers greater transparency into the sharing of a patient’s healthcare information,” says Randy Farmer, DHIN’s chief operating officer.

Coming next year will be an even more robust personal identity theft protection tool when Health Check Connect is bundled with LegalShield’s IDShield product.

And DHIN has partnered with MDLive to provide around-the-clock access to a Delaware board-certified physician, whether at home, the office or on the go. Doctors speak with patients by phone or video chat to diagnose non-emergency medical conditions and prescribe treatment, as appropriate.

The telemedicine service is available for $14.95 a month for an individual or $17.95 per month for a family – far less than the cost of an emergency room copay, in many cases.

When it comes to helping individuals engage with their healthcare, transparency is vital, says Farmer. When you provide clarity, you reduce the stress people feel when making healthcare decisions. Our goal is to bring patients closer to their health information.”

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